Communiqué on Trust Seal in Electronic Commerce

The “Communiqué on Trust Seal in Electronic Commerce” (“Communiqué”) has been published in the Turkish Official Gazette dated 6 June 2017 and numbered 30088 and came into effect as of the publication date. Within the frame of such Communiqué, following subjects have been regulated;

  • Security and service quality standards to be met by the intermediary service providers and service providers who are carrying on a business by the means of an electronic commerce (“e-commerce”) website, determined under the “Regulation on Service Providers and Intermediary Service Providers of Electronic Commerce” and willing to obtain a Trust Seal.   
  • Actions and obligations of Trust Seal providers.
  • Procedures and rules on granting, suspending, and cancelling the Trust Seal.

The entities which have been granted an official operating license under the “Banking Law” and “Law on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions” are regarded as excluded from the scope of such Communiqué.

Scope of the Communiqué

Trust Seal is described as an electronic mark aimed to be granted to service providers and intermediary service providers who are meeting the service and security standards under the Communiqué. It is an obligation for the service providers and intermediary service providers who are willing to obtain a Trust Seal; to carry out all types of transactions on websites and mobile platforms which includes personal data or payment information along with the required certificates. Minimum standards to be met by the service providers and intermediary service providers who are willing to obtain a Trust Seal; are stated under the 5th Article. The application procedure and granting process are described under the 6th Article.

İpek Aşıkoğlu

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