Consumer Protection Law

Our team of lawyers at our Consumer Protection Law Department provides a wide range of legal services with a solution-oriented approach to evaluate and mitigate the risks of our clients correctly and ensure that our clients comply with the Consumer Protection Law No.6502 on and related legislation.

The legal services we provide in the field of Consumer Law cover the following topics:

• Follow-up of the transactions within the Consumer Arbitration Committees,
• Follow-up of transactions within the scope of Turkish Consumer Protection Law within administrative institutions,
• Representation of clients in negotiations within the area of Turkish Consumer Protection Law,
• Resolution of disputes arising from defective goods and services,
• Resolution of disputes arising from distance sales agreements,
• Risk management within the range of Turkish Consumer Law disputes,
• Providing legal services to represent the clients in mediation processes, consumer courts, commercial courts, and high courts,
• Providing legal consultancy and compliance services by following the up-to-dateness of all legislation in the field of Turkish Consumer Law,
• Providing the service infrastructure needed by companies with nationwide authorized dealer organizations, together with their dealers.